We integrate the world’s leading CRM solution, Salesforce, and adapt it to the needs of your company. We improve efficiency and maximise scalability to obtain the best results.
We analyse each company, to detect deficiencies, points of improvement, and the best technological solutions.
Configuration and Settings
We adjust the platform to the true needs of your company, to achieve total customisation.
We design tailor made solutions for your organisation with the required functionalities.
Integration & Migration
Data cleansing, enrichment and validation, integrated with different ERP systems.
Preparation for the digital transformation, adapted to the different profiles in the company. We give your team the ability to be autonomous.
Administration and Maintenance
We make instant adjustments, further technological developments, or scale to new cloud environments in the Salesforce ecosystem.
MAKE THE DIGITAL TRANSFORMATION OF YOUR COMPANY WITH US
THE PERFECT PARTNERSHIP FOR FAST AND INTELLIGENT SALES
Advance your business in the cloud with Salesforce
we accompany you
Close more contracts with clients
Your sales team will be able to identify and classify candidates quickly and accurately. Control and track all actions with the mobile app (emails, calls, quotes…).
Increase your revenue and client references
The sales team will have a complete vision of each client and will be able to use this information to identify additional sales and cross-selling opportunities.
Improve products and services
Data collection from different sources: social media, online chats, customer calls, etc. You will gain a more complete vision of what your clients want and how they see your products and services, allowing you to improve your offer.
Analyse and optimise your performance
The display panels offer a real-time view of your company in just a glance with the possibility of instantly generating detailed reports. Make decisions with the power of analytics.
NO MORE B2B OR C2C, IT’S H2H: HUMAN TO HUMAN
Service Cloud Consultant
OUTSMART YOUR COMPETITION
Experts in Apex (Salesforce's own language).
Specialists in complex integrations to ERP systems and other corporate applications.
Projects scaled to other Salesforce platforms (Support, Marketing, Analytics, Community ...).
Development of extra features/ automations.
Multidisciplinary team with experts in BI, BigData, Behavior Patterns.
Perfect combination of experience and customer proximity.
EXPERT SOLUTIONS FOR EVERY SECTOR:
- Integration with the main real-estate portals
- Management with agencies, homeowners, clients
- Commercial warnings for changes in property status
- Integration with corporate websites and control of properties from a single platform
- Draw an area on Google Maps for information on properties, sizes, average prices, and statistics based on the average price range in the selected area
- In the sales process, alarm and validation of credit assigned to the client
- Follow-up and feedback of the samples sent
- Information in real time on changes in warehouses and stock
- Detection of new opportunities from Customer Service
- Integration with call centres
- Omnichannel incident management
Transport and Logistics
- Digitalisation of routes
- Maintenance of vehicles and drivers
- Mobility Management of loads
- Creation of complex budgets, with discounts based on customer groups, specific customers, product families, and specific products
- Information included in budgets about the availability of products per warehouse
- Ability to review the billing history in a customer’s file, in mobility
- Automations for placing an order, winning an opportunity, assigning of leads to sales representatives etc.
Teralco Solutions ha sido beneficiaria del Fondo Europeo de Desarrollo Regional cuyo objetivo es Potenciar la investigación, el desarrollo tecnológico y la innovación, y gracias al que ha realizado un proyecto de implantación de la Normativa ISO27001:2017 Sistema de Gestión de Seguridad de la Información, para apoyar la creación y consolidación de empresas innovadoras. Para ello ha contado con el apoyo del Programa InnoCámaras 2019 de la Cámara de Comercio de Alicante y Diputación Provincial de Alicante.
Una manera de hacer Europa.