GENDI CRM SOFTWARE

OMNICHANNEL MARKETING SOLUTION

The most competitive tool on the market for marketing actions and marketing campaign management

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GENDI 3.0

MOVE WORK FORWARD

GENDI 3.0 manages the life cycle of commercial actions with a multichannel approach

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Access to information systems and definition of customer groups, reports and output files

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Definition of the life cycle of commercial actions by setting campaigns with a set period of validity, alerts for events, automatic yearly actions etc.

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Settings that help define the saturation at client level, at product level and at office level

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Outlining of a business plan prioritising clients that need to be contacted, and commercial actions to be carried out by the commercial manager

Campaign manager; collaborative CRM; integration with the commercial DataMart of the entity (including analytical processes and channels – commercial agenda, web, emailing, ATMs, etc); feedback management; and monitoring reports on estimated and actual profitability of commercial actions.

IMPROVEMENTS

● Automate, integrate and operationalize the advanced customer management model
● Integrate the different client actions
● Automate the processes of development, execution and monitoring of commercial actions
● Operationalize the set of actions defined in the customer plan
● Manage the different actions centrally compatible with the digital transformation

BENEFITS

● Save time and costs by eliminating the duplication of processes when developing commercial actions
● Increase efficiency by prioritising and having a global vision of commercial actions
● Give autonomy to the marketing or commercial department

FLEXIBLE, AFFORDABLE AND SECURE

Automate the development, maintenance, management and monitoring of campaigns and events performed by the commercial or marketing departments of a company.

Flexibility
● Full adaptability. Our tool adjusts to existing processes and not vice versa.
● The client receives all the functionalities together with all the interfaces developed from prior experience.

Price
● Our tool has the most competitive market price with no hidden technological development costs.
● The ownership of the system becomes the clients, you will not have to pay licenses or updates in following years to any third parties.

Security
● A proven solution that has already lived up to the expectations of multiple clients.
● Quick and controlled implementation.
● Adaptable to any technological change as each piece includes the source codes